The primary responsibility of the role is to provide administrative support to the Sales and Customer Services teams. This includes collating costs and back-up to invoice customers for third party services, arranging purchase orders for non-chemical purchases & receipting of goods and services.
This is a contract position looking to start ASAP for a 3 month duriation initially, with potential to be extended.
•Processing Sales Orders in SAP for Services and Equipment
•Creation of Purchase Requisitions and Purchase Orders
•Generate Customer Invoices
•Reconciling & Approving Supplier Invoices
•Resolving Customer billing queries
•Support with complaint resolution and general queries
•Input Sales Orders in SAP
•Generate purchase requisitions for services and equipment from the sales order. Conversion of requisitions to purchase orders for issuing to the vendor.
•Communicate vendor POs to account managers.
•Reconcile vendor invoices against POs and arrange receipt of goods & services.
•Generate customer invoices.
•Dealing with invoice queries directly from Customer and via Credit Controller.
•Processing customer goods returns and credit notes.
•Recharge of CTR (Cost, Time Resource)
•Ensuring All Company Quality Procedures are followed.
•Full participation in company’s Quality, Health & Safety systems.
•Support safety initiatives, including use of incident / potential incident reporting system.
•General Administrative Duties e.g. filing, archiving etc.
•Any other duties as designated by Customer Service Manager
MINIMUM EDUCATION, EXPERIENCE & SKILLS REQUIRED:
•IT competency (standard Microsoft packages, Lotus, Access)
•Numeracy and literacy skills
•Attention to detail
•Time management / prioritization skills
•SAP experience essential